Contact 92 Club

Reach us

Have a question about your 92 Club account, a pending withdrawal, or a bonus dispute? Our support team is available through two digital channels: email and in-app chat. Write to us at [email protected] for detailed queries. To speed up resolution, include your registered mobile number, a brief description of the issue, and, where relevant, the transaction ID from your payment app (PhonePe, GPay, or BHIM). We aim to respond to all email enquiries within 24 hours. For quicker answers, open a chat session directly inside the 92 Club app.

Office hours

92 Club support runs on a two-tier system designed for Indian players. Our automated in-app chatbot is active 24 hours a day, 7 days a week and can instantly resolve common questions, deposit confirmations via PhonePe or GPay, game rules, bonus eligibility, and account settings. Live human agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST. Messages received after 9:00 PM are queued and addressed by the first available agent at 9:00 AM the following morning. During peak evening and weekend hours, wait times may be slightly longer, but every query is logged and answered in the order it is received.

Online-only support

92 Club is a fully digital platform. There is no physical office, walk-in centre, or postal address anywhere in India, all support is delivered exclusively via email at [email protected] and through in-app chat. If your issue involves a payment, for example, a PhonePe transfer that has not reflected or a BHIM UPI reference you need verified, simply attach a screenshot to your email or chat message and our team will investigate directly.

Our digital-only model means faster turnaround, a secure audit trail for every interaction, and no need to travel or post physical documents. Please do not attempt to visit any location; no such facility exists for 92 Club.